Error Codes

ERROR CODE	HTTP Status Code	ERROR MESSAGE	DESCRIPTION
200	200		Success request
0000	200	success	Success request
0001	400	Required field '%s' missing or invalid	Required field '%s' missing or invalid. E.g. Required field quantity missing or invalid
0001	400	Incorrect signature	The server is not able to valid your signature request. Please check your signature whether it have the correct signing.
0003	400	Rate limit exceeded	Rate limit exceed per configuration. Please manage the number of your request
0102	400	Invalid APIKey	There was an issue validating your API Key permission. Please check your API Key permission
0103	400	APIKey expired	API-key has expired. Please login to Account management console to renew the API key
0104	400	accountId is not allowed	The accountId defined is not permissible
0201	400	Instrument not found	The instrument defined cannot be located
0202	400	Invalid IP	Our server detected the IP addresses submitted for the API request does not match API key whitelisted IP address
0206	400	Unsupported order type	Invalid order type being sent to the server
0207	400	Invalid price	Invalid price being sent to the server
0209	400	Invalid price precision	The precision price is over the maximum allowed for this asset
0210	400	Price outside of allowed range	Price of the order below minPrice or exceeds maxPrice range. Please check exchangeInfo
0211	400	Order not found	Our server not able to locate the orderId defined
0401	400	Insufficient asset	There is insufficient balance to submit the order
-1000	400	An unknown error occurred while processing the request	An issue generated by our server
-1001	400	Internal error	Unable to process your request. Please try again
-1002	400	Unauthorized operation	Server is not able to validate your API Key. Please ensure you have the valid API Key to the corresponding environment
-1004	400	Bad request	There was an issue with to process your request. Please check your parameters or values are valid
-1005	400	No permission	It appears there is insufficient trading permission. Please check your permission
-1006	400	Execution status unknown	An unexpected response was received from the message bus
-1007	400	Timeout waiting for response from server	Timeout waiting for response from backend server. Send status unknown; execution status unknown
-1014	400	Unsupported order combination	The order combination specified is not supported
-1015	400	Too many new orders, current limit is %s orders per %s	Reach the rate limit .Please slow down your request speed. Too many new orders.
-1020	400	Unsupported operation	User operation is not supported
-1021	400	Timestamp for this request is outside of the recvWindow	Timestamp for this request was 1000ms ahead of the server's time. Please check the difference between your local time and server time
-1024	400	Duplicate request	Duplicate request received
-1101	400	Feature has been offline	Feature has been offline, please check with API team for further details
-1115	400	Invalid timeInForce	Invalid time in force being sent
-1117	400	Invalid order side	Invalid side being sent
-1123	400	Invalid client order id	Invalid client order ID being sent
-1124	400	Invalid price	Invalid price being sent
-1126	400	Invalid quantity	Invalid quantity being sent
-1129	400	Invalid parameters, quantity and amount are not allowed to be sent at the same time.	The combination of quantity and amount is not allowed to be submitted at the same time
-1130	400	Illegal parameter '%s'	Invalid data sent for a parameter. E.g. "Illegal parameter 'symbol'"
-1132	400	Order price greater than the maximum	Order price exceeds maxPrice. Check ExchangeInfo
-1133	400	Order price lower than the minimum	Order price below the threshold minPrice. Check ExchangeInfo
-1135	400	Order quantity greater than the maximum	Order quantity exceeds the maxQty. Check ExchangeInfo
-1136	400	Order quantity lower than the minimum	Order quantity below threshold minQty. Check ExchangeInfo
-1137	400	Order quantity precision too large	Order quantity precision is too large
-1139	400	Order has been filled	Unable to fulfill request as order has been filled
-1140	400	Order amount lower than the minimum	The transaction amount is below the threshold minAmount. Check ExchangeInfo
-1141	400	Duplicate order	The server have detected an existing clientOrderId sent before
-1142	400	Order has been cancelled	Unable to fulfill rquest as order has been canceled
-1143	400	Order not found on order book	Unable to locate orderbook
-1144	400	Order has been locked	Order has been locked
-1145	400	Cancellation on this order type not supported	This order type does not support cancellation
-1146	400	Order creation timeout	Not able to create the order and timed out
-1147	400	Order cancellation timeout	Not able to cancel the order and timed out
-1148	400	Order amount precision too large	Market Cash Amount precision is too long
-1149	400	Order creation failed	Order creation failed
-1150	400	Order cancellation failed	Order cancellation failed
-1151	400	The trading pair is not open yet	The trading is not yet listed for trading
-1152	400	User does not exist	Unable to find user
-1153	400	Invalid price type	Invalid price type being sent
-1154	400	Invalid position side	Invalid side being sent
-1155	400	The trading pair is not available for api trading	API trading is suspended for API trading
-1156	400	Limit maker order rejected: Improper price may cause immediate fill.	Creation of limit maker order failed as the order execute immediately.For HashKey Global only.
-1160	400	Account does not exist	Account does not exist
-1161	400	Balance transfer failed	Transfer internal funds failed
-1162	400	Unsupport contract address	Contract address submitted is not valid
-1163	400	Illegal withdrawal address	Withdraw address is not valid
-1164	400	Withdraw failed	Withdraw failed, check if the withdrawal amount meets the minimum withdrawal amount
-1165	400	Withdrawal amount cannot be null	Withdrawal amount needs to be more than 0
-1166	400	Withdrawal amount exceeds the daily limit	Withdrawal amount exceeded the daily limit allowed
-1167	400	Withdrawal amount less than the minimum	Withdrawal amount less than the min withdraw amount limit
-1168	400	Illegal withdrawal amount	Withdrawal amount characters are not valid
-1169	400	Withdraw not allowed	Withdrawal is currently suspended
-1170	400	Deposit not allowed	Deposit is currently suspended
-1171	400	Withdrawal address not in whitelist	Withdrawal address has not yet been whitelisted
-1172	400	Invalid from account id	The fromAccountId is invalid
-1173	400	Invalid to account id	The toAccountId is invalid
-1174	400	Transfer not allowed between the same account	The fromAccount should not be equal toAccount
-1175	400	Invalid fiat deposit status	The fiat deposit status submitted is invalid
-1176	400	Invalid fiat withdrawal status	The fiat withdrawal status submitted is invalid
-1177	400	Invalid fiat order type	The fiat order type submitted is invalid
-1182	400	The newly whitelisted withdrawal address will take effect in 30 min. Please try it later.	The newly whitelisted withdrawal address will take effect after a certain time period for the sake of safety. During the mean time, the address is not available
-1193	400	Order creation count exceeds the limit	Order count have exceeded the amount allowed
-1194	400	Market order creation forbidden	Creation of market order is forbidden
-1200	400	Order buy quantity too small	Buy limit quantity below the threshold minQty. Check ExchangeInfo
-1201	400	Order buy quantity too large	Buy limit quantity exceeds maxQty. Check ExchangeInfo
-1202	400	Order sell quantity too small	Sell limit quantity below the threshold minQty. Check ExchangeInfo
-1203	400	Order sell quantity too large	Sell limit quantity exceeds the maxQty. Check ExchangeInfo
-1204	400	From account must be a main account	Transfer fromAccountId needs to be a main account
-1205	400	Account not authorized	Account is not authorised
-1206	400	Order amount greater than the maximum	The transaction amount is below the threshold maxAmount. Check ExchangeInfo
-1207	400	The status of deposit is invalid	The status of deposit submitted is invalid
-1208	400	The orderType of fiat is invalid	The status of orderType is not valid
-1209	400	The status of withdraw is invalid	The status of withdraw is not valid
-2010	400	Limit maker order rejected: Improper price may cause immediate fill.	New order request was rejected. Usually this is due to new LIMIT_MAKER order not able to be maker, our system will auto reject the order For HashKey Hong Kong only
-2011	400	Order cancellation rejected	Cancel request was rejected
-2016	400	API key creation exceeds the limit	The number of API key created have exceeded the limit
-2017	400	Open orders exceeds the limit of the trading pair	The number of open orders have exceeded the limit for the trading pair
-2018	400	Trade user creation exceeds the limit	The number of trade user created have exceeded the limit
-2019	400	Trader and omnibus user not allowed to login app	The trader and omnibus user is not allowed to login to the app
-2020	400	Not allowed to trade this trading pair	The
-2021	400	Not allowed to trade this trading pair
-2022	400	Order batch size exceeds the limit	The number of orders in batchOrders request exceeds its limit
-2023	400	Need to pass KYC verification	Need to pass KYC verification in order to use API trading
-2024	400	Fiat account does not exist	Fiat account ID defined does not exist
-2025	400	Custody account not exist	Custody account ID defined does not exist
-2026	400	Invalid type	The type defined is invalid
-2027	400	Exceed maximum time range of 30 days	The startTime and endTime defined for Fund statement request exceeds the 30 days limit
-3117	400	Invalid permission	Invalid permission is detected. E.g. APIKey does not have the accountID permission to query the balance of the account
-3143	400	Currently, your trading account has exceeded its limit and is temporarily unable to perform trades	The trading account have exceeds its limit capacity. We have temporarily suspended your trading
-3144	400	Currently, your trading account has exceeded its limit and is temporarily unable to perform transfers	The trading account have exceeds its limit capacity. We have temporarily suspended your transfer
-3145	400	Please DO NOT submit request too frequently	We have detected the rate of your API request have been submitted too frequently. Please manage your API request.
-4001	400	Invalid asset	The asset specified is invalid
-4002	400	Withdrawal amount less than the minimum withdrawal amount	The withdrawal amount submitted is less than the minimum amount
-4003	400	Insufficient Balance	There was insufficient balance for the asset you are trying to withdraw
-4004	400	Invalid bank account number	The bank account has not been whitelisted yet
-4006	400	Kyc is not certified	The user has not passed KYC
-4007	400	Withdrawal channels are not supported	The withdrawal channel is not yet supported via API
-4008	400	This currency does not support this customer type	The currency is not supported for the client type
-4009	400	No withdrawal permission	The API Key do not have withdrawal permission
-4010	400	Withdrawals on the same day exceed the maximum limit for a single day	The withdrawal request exceeds the daily maximum limit
-4011	400	System error	The system has an internal error. Please contact our API Team
-4012	400	Parameter error	The parameter entered was invalid
-4013	400	Withdraw repeatedly	The withdrawal has been submitted multiple times. Please wait and try again